THE ENTERTAINMENT INDUSTRY HELPLINE
Confidentiality: We will not ask for any personally identifying information. All shared information will remain confidential unless the law requires us to disclose it.
Impartiality: We strive for neutrality and fairness in dealing with all users and the issues they raise while focusing on supporting and guiding callers.
We’re here to help you get support, find resources, and learn your rights
The Entertainment Industry Helpline is not a 24/7 crisis hotline. In an emergency, please dial 911.
The helpline is closed for all major holidays. If you leave a voicemail, a member of our team will return your call within 3 business days.
Servicios disponibles en español.
The Entertainment Industry Helpline is a nationwide helpline available to all entertainment industry workers. If you see or experience something in the workplace that feels wrong, you can call the helpline to get support and learn about your options. Our team is here, ready to listen and share resources to help you address workplace harassment, discrimination, bullying, and other forms of abuse in the entertainment industry.
Here are some resources we can help you access:
Pro Bono Legal Services: Connecting you with legal professionals who offer free legal advice and representation.
Free Support Groups: Guiding you to support groups where you can share your experiences and receive emotional support from others who have faced similar challenges.
Low-Fee Therapy: Referring you to qualified therapists who provide affordable mental health services to help you cope with the emotional impact of misconduct.
Mondays, Tuesdays and Wednesdays from 9:30 a.m. - 4 p.m. (PT) / 12:30 p.m. - 7 p.m. (ET).
To schedule an appointment, please click here. Servicios disponibles en español.
Open hours:
Fridays are open to callers from 9:30 a.m. to 4:30 p.m. (PT) / 12:30 p.m. - 7:30 p.m. (ET).
You are not required to schedule an appointment in advance. Call (855) 943-5463 to speak with a team member.
Guadalupe Arellanes, Ph.D. has over 10 years of experience providing intersectional and trauma-informed care to individuals of varied identities. She joins The Hollywood Commission after working with WIF for 5 years as a Helpline Advocate, East Los Angeles Women's Center for 2 years, and 3 years with CASA 0101, a Latinx-led performing arts theatre in Boyle Heights.
She holds a Ph.D. in Ethnic Studies from the University of California, Riverside, an M.A. in Latin American Studies and a B.A. in Women’s, Gender, and Sexuality Studies. In her academic career, she has served on the Title IX student advisory board for the University of California system and was a founding member of CARA (Critical Anti-Violence Research and Action).
FAQs
What is the entertainment industry helpline?
The Hollywood Commission offers a non-crisis helpline to help entertainment workers address workplace harassment, discrimination, bullying, and other forms of abuse.
The Entertainment Industry Helpline is:
Independent: The Helpline acts independently, free from any industry or governmental influence or interference.
Confidential: We will not ask for any personally identifying information. All shared information will remain confidential unless the law requires us to disclose it.
Impartial: We strive for neutrality and fairness in dealing with all users and the issues they raise while focusing on supporting and guiding callers.
I’m not an actor, and I’m not involved in production. I work for an entertainment company in security / food service / custodial / maintenance / admin / accounting, etc. Can I call the helpline?
Yes. The Helpline is available to anyone with concerns about workplace conduct. This includes direct experiences, general observations, or incidents you witnessed. You can call the helpline to get support if you’ve experienced or witnessed workplace harassment, discrimination, bullying, or other forms of abuse.
I didn’t experience harassment myself, but I saw it happen to someone else and I don’t know what to do. Can I call the helpline?
Yes. The Helpline is available to anyone with a concern about workplace misconduct. This includes direct experiences, general observations, or incidents you witnessed.
*Please note: We may not be able to provide referrals without speaking directly to the person harmed.
Can you help me even if I no longer work in the entertainment industry?
Yes. For many people, experiences with harassment, discrimination, and other forms of abuse can contribute to the difficult decision to leave your job and/or the industry. If your experience happened within the entertainment industry, we can support you regardless of your current employment status.
Can you help me if I'm not in the entertainment industry but the person who harmed me is?
Yes. Generally, The Entertainment Helpline supports people with any concern related to workplace harassment, discrimination, bullying, or other forms of abuse that occur in the entertainment industry (e.g. trailer, production office, mixing stage, booth, etc).
Depending on your situation, we may offer support or connect you to a resource that is better equipped to address your specific needs and concerns.
I don’t want to pursue legal action. Can I call the helpline?
Yes. Regardless of whether or not you want to talk to a lawyer, our trained staff is here for you, ready to listen, offer feedback, and provide resources.
Are the helpline’s resources free?
Yes. Calling the helpline is 100% free.
*Please note that we may recommend resources or referrals with separate fees.
Is there anyone at the helpline who can speak spanish? ¿hay alguien en la línea de ayuda que habla español?
Yes. The Helpline does offer Spanish-language services.
Sí. La línea de ayuda ofrece servicios en español.
I haven’t told anyone what happened and I don’t know what to do.
For many callers, we are the first people they speak to about an incident. Helpline staff are prepared to share helpful resources and referrals so that you have the information you need to choose your next steps.
I don’t want to go into detail or name names. Can I still get resources from the helpline?
Yes. You don’t need to tell us any details about what happened to receive support. It can be difficult to retell your story.
We will not ask you for any personally identifying information. All shared information will remain confidential unless the law requires us to disclose it.
You can always share a pseudonym or choose not to share your name or other personal information while talking with a Helpline staff person.
What if it's been a long time since the incident? Can I still get help?
Yes. Helpline staff are available to help you no matter when the incident happened. Our staff is ready to support you with the information you need to choose your next steps.
Will the entertainment industry helpline help me get an attorney?
Yes. Helpline staff can provide referrals to pro bono legal services, connecting you with organizations that offer free legal advice and representation.
*Please note a referral for legal services is not a guarantee that an attorney will take on your case.
Can you help me take my story public?
The decision to go public is personal and unique to each individual. Although our team cannot help you go public with your story, we can share resources that may help support your decision-making process.
If you are a survivor of sexual abuse, the following media resources may be able to help:
Voices in Action provides a Trusted Members of the Press list to ensure survivors in search of opportunities to share their stories are able to do so with the help of thoughtful and experienced journalists.
National Women's Law Center offers limited media and storytelling assistance to support survivors of sex-based discrimination and sexual harassment.
me too. International published My Story, My Terms: A Storytelling Workbook for Survivors to be a roadmap and resource for survivors telling their stories—on their terms.
I’m not sure if what I experienced counts as workplace misconduct. Can I still call the helpline?
Yes. Every worker has a right to safety and respect. While we cannot advise on a specific situation, we can point you to reliable sources of information about the laws in your state.
Is the helpline confidential?
Yes. All calls are kept confidential among the Entertainment Industry Helpline staff and within our system. You don’t need to share detailed information to receive referrals. Since the purpose of the Helpline is to provide resources and referrals, we record only limited information.
Exceptions to confidentiality include:
If we receive a subpoena or are otherwise required by law to share any information.
If you or anyone else is in immediate physical danger, or if you inform us that a minor, elder, or dependent adult has been harmed, we may need to notify appropriate authorities.
For additional information, please review our Terms of Use.